One task model
Inventory, inspection, inbound, outbound and acceptance testing pick their capture items from a task template. Field staff follow the task.
WALMIND · ViewOps
See the work. Prove the result.
From device checks and site inspections to issue handling and document archiving, every field visit leaves a record, a basis and a result.
Task workspace
Financial site verification and inspection · sample data
06
To run
03
To review
02
To fix
08
Archived
- to review
Inbound hardware verification
Quantity, condition, accessories
- to run
Equipment handover
Approval and recipient confirmation
- to fix
Data hall inspection
On-site anomaly records
- to review
External system acceptance test
Threshold and fallback cases
- archived
Branch device check
Archiving and sync
Dispatch → field capture → discrepancy review → rectification and retest → approval and archiving → ledger or ticket sync
Integrations
- Asset ledger import/export
- CMDB
- ITSM
- Ticketing
- Consumer-grade devices
- Offline operation
Capabilities
When the work is done, the paperwork is done
Six capabilities around one idea: what the field captures should be enough to review, rectify and archive.
Cross-checked device identity
Tag, serial number, nameplate and location are checked together. Anything inconsistent is routed to a person.
Works without a network
Records are stored locally when there is no signal, then synced. No second visit to re-capture.
Discrepancies close
A difference becomes a case with an owner and a deadline. Rectification is retested and written back to the task.
Evidence follows the task
Photos, video, operation logs and review notes stay attached to the task, so nobody rebuilds a file afterwards.
Connects to existing systems
Ledger import and export, plus integrations with CMDB and ITSM. Devices are chosen by site, not by vendor.
Coverage
Three kinds of field work
One task template, applied to assets, inspection and acceptance testing.
Asset lifecycle
01Inbound acceptance, issue and handover, location checks, change evidence and post-count discrepancy review form one asset event chain.
- Unboxing and accessory check
- Holder, destination and return
- Post-count discrepancy review
Site inspection and witnessing
02Data halls, branches, outsourced work and drills: photos, video, location, time and people captured per task.
- Data hall facilities and anomalies
- Branch task dispatch
- Before and after states for outsourced work
Acceptance test evidence
03In an isolated simulation environment, test cases, field process, raw logs, retest and archived material are linked together.
- Cases and test preparation
- Process clips and raw logs
- Retest results and closing documents
Workflow
One task connects capture, handling and archiving
Six stages. Every stage leaves a record and a named owner.
- 01
Dispatch
Build the task from a template, pick the scenario and capture items, assign a person and a site.
OutputTask and capture items
- 02
Field capture
Photo, video, scan and form entry. Location and time are stored with the record.
OutputPhotos, video and logs
- 03
Rule check
Tag, serial number and location are compared with the ledger. Mismatches go to review.
OutputCheck results and differences
- 04
Human review
The reviewer sees the source material and the suggestion, then confirms or returns it.
OutputReview notes
- 05
Issue handling
A difference becomes a case with an owner and a deadline. Retest after the fix.
OutputRectification and retest
- 06
Archiving
Closing material is stored with the task, and the ledger or ticket is updated.
OutputArchived evidence
Status model: to run / to review / to fix / archived
Use cases
Nine field tasks
Choose what to capture for each task. Field staff follow it, managers read the result.
Asset01
Inbound acceptance
Unboxing, quantity and accessory checks, recorded as the device enters the ledger.
Asset02
Issue and handover
Who takes it, where it goes, whether accessories are complete, confirmed on site in one pass.
Asset03
Asset existence check
Tag, serial number, location and ledger compared, differences flagged on the spot.
Inspection04
Data hall inspection
Device status and on-site anomalies recorded, issues raised directly from the floor.
Inspection05
Branch inspection
Head office dispatches the task, branches complete it on site, results roll up in one place.
Witness06
Outsourced work witness
Before and after states plus work scope recorded, reducing disputes over responsibility.
Witness07
Drill documentation
People, process, issues and results kept together for the review afterwards.
Fix08
Rectification review
Someone owns the issue, someone reviews the fix, the closing documents are complete.
Test09
Acceptance test evidence
Test process, records, logs and retest results held in the same task.
Governance
Permissions, offline work and retention are configurable
Sites differ, so policy is set per project and per role.
- Permissions and logs
- Roles decide which tasks are visible and which actions are allowed. Key actions are logged.
- Offline capture
- Records are held locally without a network, then uploaded. Signal loss does not interrupt the visit.
- Evidence retention
- Photos, video and logs are archived per task, with retention periods and export rules set per project.
- Any device
- No single hardware vendor. Phones, tablets and rugged handhelds are chosen to suit the site.
FAQ
Questions we get
Do we need to buy dedicated hardware?
No. Phones, tablets and rugged handhelds all work. Devices are picked to match the site and the workload.
Does it connect to our CMDB or ITSM?
Ledger import and export are supported, and task results can be synced to CMDB, ITSM or a ticketing system through an API.
What happens in a data hall with no signal?
Records are stored locally and synced once there is a network. Nothing captured offline is lost.
How many kinds of field work does it cover?
Inbound, outbound, existence checks, data hall rounds, branch inspections, outsourced witnessing, drills, rectification and acceptance testing, all on the same task template.
How do we measure the result?
Start with one data hall or one device type. Compare real working hours, discrepancy closing time and the time needed to retrieve evidence.
Next step
Start with one data hall and one count
Tell us the field tasks, the capture items and the ledger you already have. We reply with a scope you can pilot.
Replies within one business day, 9:00–18:00 GMT+8.